Table of Contents
- 1. The slice system and which size to start with
- 2. What the order form asks
- 3. What arrives, and the first hour
- 4. My.InterServer: where things live
- 5. Adding slices and moving to managed
- 6. Control panels
- 7. Backups, and the missing snapshot
- 8. Windows and storage lines
- 9. Getting help
- 10. The four rules to plan around
- FAQ
- Sources
1. The slice system and which size to start with
InterServer does not sell named plans. It sells slices, and a server is some number of them. One slice is $3 a month for 1 core, 2 GB of memory, 40 GB of SSD storage, 2 TB of monthly transfer on a shared 10 Gbps port and one IPv4 address; each additional slice adds the same again. The practical ladder:
| Slices | Monthly | Cores / RAM / SSD / transfer | Fits |
|---|---|---|---|
| 1 | $3 | 1 / 2 GB / 40 GB / 2 TB | A static or small dynamic site, a VPN, a bot, a staging box |
| 2 | $6 | 1 / 4 GB / 80 GB / 4 TB | WordPress with a cache, a small app with its database; Webuzo included; Windows minimum |
| 4 | $12 | 2 / 8 GB / 160 GB / 8 TB | Several sites, a busier app, Docker with a few services |
| 8 | $24 | 4 / 16 GB / 320 GB / 16 TB | Managed support becomes included at this size |
Start one size smaller than you think and add a slice when free -m and the load average say so; adding is an account operation, and the monthly bill only moves by $3 per slice. The review has four common setups with their slice counts.
2. What the order form asks
InterServer's VPS page describes the flow as choosing "the operating system, region, slices, and optional control panel that match the workload before the VPS is provisioned". In order:
- Product line. Linux Cloud Compute (KVM), Windows Cloud Compute (Hyper-V, from $10, two slices minimum), Storage Cloud Compute (larger disks at the same $3 slice price, per the review), or an app path such as the WordPress VPS.
- Operating system. Linux templates; the page's navigation lists Debian and CentOS lines alongside the general Linux VPS, and the review notes Ubuntu, Debian and FreeBSD images. Pick the one your stack's documentation assumes; for most people that is the current Ubuntu LTS or Debian stable.
- Region. New York City (the facility is in Secaucus, NJ), Dallas or Los Angeles. Same price in all three. The datacenter guide covers the choice; if your users are on the East Coast or in Europe, New York; West Coast or Asia-Pacific, Los Angeles; in between, Dallas.
- Slices. See the table above.
- Control panel. Optional. The page says panel licences are added inside My.InterServer after the VPS is ordered, so you can also decide later.
Billing is monthly. There is no hourly option, no trial and no money-back guarantee on VPS, per InterServer's FAQ; your exposure on a wrong choice is one month at the size you chose.
3. What arrives, and the first hour
After provisioning you have a root password and a public IPv4 address, and a server that is reachable from the whole internet with password SSH enabled. The first hour is the same on every provider and the review has it as a copy-and-paste checklist: update and reboot, create a sudo user, switch SSH to keys only, enable a firewall, install unattended-upgrades and fail2ban, add swap (one-slice servers have 2 GB of RAM and, on most images, no swap), set the timezone and hostname, and schedule a backup. Do it before installing anything else; the hardening guide explains each step and adds the optional ones.
InterServer provides DDoS protection at the network edge; the host firewall (ufw or nftables) is still yours to configure, and it is the one that decides which ports the server answers on.
4. My.InterServer: where things live
My.InterServer (my.interserver.net) is the account portal. From InterServer's own description, it is where you order and manage the VPS, add or change slices, buy and attach control panel licences ("Licenses and installs are handled inside My.InterServer"), order the remote backup service, and open support tickets. The knowledge base at interserver.net/tips/kb/ holds the click-level articles for reinstalling the operating system, using the console, adding IP addresses and similar tasks. On the day this guide was written those pages returned a Cloudflare verification challenge to automated readers, so this guide does not reproduce their steps; the articles InterServer links from its own VPS page are floating IP addresses, bring your own IP and managed solutions.
5. Adding slices and moving to managed
Growth is by adding slices to the same server, not by migrating to a bigger plan. The page's words: "Start small, add slices as demand grows, and move into managed support when the workload needs more help", and "After launch, add backups, increase slices, or move into managed support". Treat a resize as a maintenance event: take a backup, expect a reboot, and check afterwards that the operating system sees the new memory (free -m) and that the filesystem has grown into the larger disk (df -h; if not, the knowledge base covers extending it). At eight slices, managed support is included without a separate fee, which for some workloads is the cheaper way to buy help than a managed hosting plan elsewhere.
6. Control panels
The VPS page names four: Webuzo, DirectAdmin, cPanel and Plesk, and says InterServer "can install common VPS control panels". Webuzo is included on the two-slice plan per the review; cPanel and Plesk are licensed at their vendors' prices and DirectAdmin at its own. A panel makes sense if you would otherwise be learning nginx configuration and Let's Encrypt renewals from scratch, or if you host for clients who expect a panel login. It does not make sense on a one-slice server, where the panel itself uses a meaningful share of 2 GB. Free panels you install yourself (HestiaCP, CyberPanel, CloudPanel) are covered in the control panel guide.
7. Backups, and the missing snapshot
InterServer's VPS page does not advertise snapshots, so plan as if there are none: no one-click copy before a risky upgrade, no image to roll back to. Two things replace it. First, InterServer's Cloud Remote Backup Service, an off-server storage product it sells alongside the VPS, described as having "no transfer fees on the storage service"; you order it separately and point a backup job at it. Second, your own job: a nightly database dump and a restic or rsync copy to storage at another provider, which is also what you want if InterServer itself is ever the problem. The review's first-hour checklist includes the skeleton of that job. Before any resize, reinstall or major upgrade, run it by hand and confirm the copy restores.
8. Windows and storage lines
Windows Cloud Compute is Windows Server with Remote Desktop, from $10 a month; per the review it needs at least two slices (1 core, 4 GB, 80 GB, 4 TB), runs on Hyper-V rather than KVM, includes the licence and does not offer control panels. You connect with an RDP client rather than SSH; the first-hour equivalent is Windows Update, a non-administrator user, Windows Firewall rules for RDP limited to your IP, and a backup. Storage Cloud Compute is the same slice price applied to larger disks (the review notes $3 per TB); it is the line for a backup target, a file server or a media library, not a web server.
9. Getting help
Support is by ticket from My.InterServer, and by the contact channels on its site. What InterServer supports on an unmanaged (under eight slices) server is the platform: the virtual machine boots, the network works, the disk is there. What is inside the operating system is yours, and the answer to "my nginx will not start" on a one-slice server is your own troubleshooting or a managed plan. At eight slices and above, the page describes managed support as help with "databases, services, uptime, control panels, and common server issues". If you expect to need that from day one on a small server, a managed provider (managed VPS page) or a panel is the better fit than a $3 slice plus tickets.
10. The four rules to plan around
- Monthly billing, no hourly. A server for a two-hour job costs a month. For build-and-destroy work, use Vultr or Linode instead and keep InterServer for the always-on box.
- No trial, no refund on VPS. From InterServer's FAQ. Mitigated by the $3 unit: test at one slice.
- No advertised API or snapshots. Automate at the OS level (cloud-init is not something the page promises; use your own scripts after first login) and back up off-server.
- A shared 10 Gbps port. A ceiling for the host, not a guarantee for your server. This site publishes no throughput measurements; if sustained bandwidth matters, measure on your own slice in the first month.
None of these is a reason not to buy it. They are the shape of a $3 server, and the reason the review recommends it for a specific set of buyers: the always-on small Linux or Windows server in a US datacenter, paid monthly, where the bill matters more than the toolset. If that is you, order one slice, run the first-hour checklist, and follow the migration guide to move the site onto it.